resellerscustomer-successops
How to Communicate Outage Plans and Credits to Customers: Lessons from Verizon and Cloud Providers
UUnknown
2026-02-18
9 min read
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A practical PR and customer-ops playbook for hosting providers and resellers to communicate outages, issue credits, and preserve trust after extended failures.
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#resellers#customer-success#ops
U
Unknown
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Senior editor and content strategist. Writing about technology, design, and the future of digital media. Follow along for deep dives into the industry's moving parts.
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